Use the FAQ page when you need short, direct answers before sending an inquiry.
01
Quote
Quotation & Inquiry
What to send before we quote accurately: product photos, model references, quantity, finish, packing, destination, and certificate needs.
View quotation questions โ
02
BOQ
Project / BOQ
How to send BOQs, fixture schedules, drawings, room-by-room lists, and mixed project requirements for review.
View BOQ questions โ
03
Range
Distributor / Restocking
How to discuss repeatable ranges, restocking lists, mixed-category orders, samples, and product data.
View distributor questions โ
04
Packing
Packing / Label / OEM
What to confirm for neutral boxes, blister packing, printed boxes, barcodes, labels, carton marks, logos, and private label orders.
View packing questions โ
05
Certificate
Quality / Certificate
How to check whether a certificate is company-level, product-level, or model-specific before quotation.
View quality questions โ
06
Contact
Catalog / Contact / Trade Terms
How to request catalogs and discuss EXW, FOB, CIF, DDP, or selected delivery terms by order.
View catalog questions โ